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Terms of Use

Refund Policy

Within 30 days of receiving your order, you may return products that are still in new condition by post.
If the return is due to our error, either by processing your order or by a defect, we'll refund the postage charges. Any refunds will be credited back to your credit/debit card.

For all order and refund related queries, please contact Matthew Walker Photography via:

Email: matt@matthewwalkerphotography.com

Delivery Policy

In Mainland Britain to ensure the maximum level of quality in all processing, please allow a period of 7-10 working days for direct delivery. For all International orders (all destinations outside of mainland Britain), please allow a period of 10-15 working days for direct delivery. This includes all processing, framing, packaging and distribution.

Back To School Delivery: If you have chosen a delivery route of 'Back To School ' your order will be shipped to the school with the schools main order, this may take up to 4 weeks.

Payment

For all payment related queries, please contact Matthew Walker Photography via:

Email: matt@matthewwalkerphotography.com

Payments made on this site are processed by Stripe and paid to Dunns Imaging Group Ltd, on behalf of Matthew Walker Photography.

  • Dunns Imaging Group Ltd.
    Chester Road
    Cradley Heath
    West Midlands
    B64 6AA
    Email: schools@dunns.co.uk
    Registered in England 598527